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FAQs – Metro Health Care MN


What service areas does your company cover?
We serve the following counties: Ramsey, Hennepin, Washington, Dakota, Carver, Anoka and Scott. We’ll consider other counties in Minnesota.
Are your private duty nursing services available 24 hours a day?
Yes! We assign nurses depending on the assessment of medical needs and physician’s order. Prior authorization is required before service can start.
Are your nurses licensed, bonded and insured?
Yes. We only hire certified/licensed professionals to care for you.
How soon can I start services?
After we receive your request, it normally takes us about 24 hours to confirm on our first visit or appointment to do an assessment by one of our Registered Nurses. After completion of the assessment, a care plan is developed with your input. The care plan is then submitted to your physician for approval and signature. The signed care plan and assessments are submitted to your insurance for approval. Scheduled nurses can then start providing care. The whole process may take from 2-3 days up to a month depending on how quick we get the feed back from all stakeholders.
For more information about availability, please contact us.

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